HR
Hettie R

1 reviews | Active since Feb 2014

25 Nov 2015, 08:35

False advertising on on-line purchasing

I responded to an email from Hifi Corp advertising Tom Tom Navigators going for R799-00. What a bargain, I thought. Paid on-line for two but two days later was informed that there are no stock country wide.Is this not false advertising? They are very eager to advertise, take your money but no goods! Thanks to the Glen Shopping Centre branch in assisting me in choosing other navigators within the same price range.It was not brand new items (display models) but just because of their assistance I chose to go that route. False advertising for sure. How many other South Africans were caught like this? It is not fair on our consumers to pay for nothing. Life is expensive enough. Hifi Corp should be taken to task for this false advertising! How they got hold of my email address, only they would know!

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Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply25 Nov 2015, 08:49
Official
Hello hettierance,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is 721664.


Thanks and kind regards,

Customer Resolution Centre