False advertising

I’m so disappointed. I called Hifi Corporation customer care to enquire about the stove I wanted to buy whether it’s a plug in stove or it requires installation. They assured me it’s a plug in stove and doesn’t require installation. Only for them to deliver the one that requires installation, as if it wasn’t their fault they charged me for handling fee and all other services, to a point I only got almost 13% of the money I paid as a refund. For their own mistake and misleading information. Had Mike from Customer care service not give me misleading information I wouldn’t have bought the stove, why must I be the one to suffer when your guy is the one that’s ***********? I WOULDN’T HAVE BOUGHT THE STOVE HAD MIKE NOT ASSURED ME. I called FIRST before making the purchase just to be sure I was getting the correct product because it was an online purchase but instead your guy **** to me. I’m truly disappointed in how you handle matters