sP
sharon P

1 reviews | Active since May 2013

21 Sept 2015, 10:44

false advertising

I bought 2 Samsung 32 inch TV's which were advertised as Full HD. Stoneride was out of stock so i agreed to collect later, one at eastgate and have my parents collect the other one in Durban. on collection I saw that they were HDR.<br> i logged a complaint and this is the response I've received: Here is the option that we would like to offer you. JVC 32'' Full HD Tv @ R 2600. This is the cost price of the unit, current retail is R3499.99. We do apologise for the inconvenienced caused and await your response.<br> <br> firstly I bought and paid for SAMSUNG. you offer me a JVC at a HIGHER price than what i'd paid for the Samsung. Can I please have this matter resolved? I want what I paid for and what was advertised. this is my second complaint on hello peter.

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Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply21 Sept 2015, 11:30
Official
Hello SS4M,

Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.

Thanks and kind regards,
Customer Resolution Center