False Advertising

I've received very poor service and lies all round from Hi-Fi Corporation. On Cyber Monday I order and paid for a fridge and TV stand online. I was told my order would take 3-15days. A week after my order, I received an email saying there is no stock of the fridge but they are working on it and I will receive my fridge as soon as it is available. 2 weeks later I get a call from N1 City Hi-Fi telling me that the fridge has been discontinued and they don't know why the fridge was even advertised. And that they will process a full refund.

My frustration here, is why advertise a product that you do not have in stock, in fact a product that has been discontinued. And I'm told there is nothing they can do about it. There were many other deals on that day and I went with this deal, so as a result I'm stuck with no fridge and I missed out on other deals due to false advertising by the company. I was told the matter would be taken up by the Online Manager but to this day nothing.

Today another week later, I get a call to say they have the fridge is in stock, so which one is it? I am now being told because they have started to process my refund, due to the product being discontinued they cannot continue with my order and I have to pay the original price as refund documents are being processed, I have not received a cent of my money.

Will management please step in and answer my questions? Seeing that your staff don't know anything.

Really disappointed with this company and will no longer be purchasing anything ever from them and advice other consumers to be careful when dealing with them.