EXTREMELY IRATE CUSTOMER

I ordered a couch on hifi corp on 13.112.2025. I received a sms stating that it will be delivered on 16.12.2025. I have been calling multiple times with no feedback, today I eventually got through to the head office they advised that the couch is still in the warehouse and due to highjackings , the couch will be delivered to the police station and I have to collect it from the police station. I advised that i do not have a vehicle for the collection and they said thats how it and thats that. VERY PATHETIC SERVICE!!!!! What bad way to set the xmas mood.