Extremely Disappointed – No Delivery, No Communication

I am extremely disappointed with the service I have received from Hi-Fi Corporation. I purchased a mini stove on 1 December 2025, and to this day I have received no delivery, no updates, and no communication from your side.

I called your store on 9 December 2025, and the lady who assisted me assured me that she would email the warehouse and the courier handling my package, and that I would receive feedback within 24 hours. It is now well past that timeframe, and I have still not heard anything.

I clearly explained that my current stove is broken and I urgently need this mini stove for cooking. Despite this, it feels like my concerns were completely ignored. I wasted my airtime and my time, only to receive no assistance or follow-up.

If it were possible to give zero stars, I would have done so.

I expect an immediate update on my order, including the delivery status and a firm commitment on when I will receive my item.