Extended Warranty

I lodged a claim on the 8th of January 2015 at the Newton Junction branch (claim number ***5) and the call was only got partially resolved on the 2nd of February. I say partial because in fixing one part (thermostat), the other part of the refrigerator got broken (fan). And when I tried to alert the service provider of Hi-Fi corp i.e Mastercar, I was informed to log another call through Hi-Fi.<br> <br> I'm really not impressed with how Hi-Fi Corp has handled this extended warranty claim on my LG refrigerator, and the fact that all this time since the 8th of January I had to follow up and I got mixed updates between the store and the service provider and no expected resolution date is given. And what's really annoying is, I'll now have to do it all over again for the fan to be fixed. It's a culture of if you don't ask we don't action.<br>