GS
Greg S

1 reviews | Active since Dec 2011

29 Dec 2015, 09:01

Double Billed in the same month

They first of all debited my account early in December - Way early - Didn't even have pay yet.<br> They apologised for this and said they will rather let me EFT the monies owed on my own accord.<br> We both agreed to this.<br> Yet today I see that I have been double billed this month, I EFT the amount PLUS you sneaky *******s have changed the debit order name and taken off the amounts as well.<br> Who in the HELL gave you authorisation to change the name and assume that I would just consent to letting you send the debit order off - I would say that that is a case of *****?<br> I am going in to see my bank this morning and ask them to oblige in this matter as I feel you have acted **********ly HI Fi Corp!

0
Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply29 Dec 2015, 10:22
Official
Hello gspiller77,

Thank you for bringing the matter to our attention.

We apologise for the obvious disappointment and inconvenience caused. We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 722856.


Thanks and kind regards,
Customer Resolution Center