Don't go there!

Disappointing service from Pinetown. I took my microwave back to the store 21 days ago. Then I was called to pick it up today. Only to find that it is still not working. I asked for a refund and my request was declined. This is unfair because I paid cash for that microwave and I could have gone to another store. Yet, the very same store I chose doesn't care about my well being.