Don't buy their insurance

I was retrenched in Feb 2014. After being a great customer and always paying, even after retrenchment. After many calls, when I couldn't make full payments anymore, A guy reminded me about my insurance, that I was forced to pay with my installments. I immediately sent copy of retrenchment letter to that office, AND the JD Group head office. Every week someone else from a different place would call me, I'd explain everything agin, and send documents. They say the calls are recorded...but not one of them have a record of what the issue was. It is now end of July 2015, I STILL get calls, and now sms's stating that I am being blacklisted. They are the most incompetant bunch, no-one knows what is going on, and their insurance is an absolute f****! I will NEVER in my LIFE purchase anything from the JD group, not even a cash transaction. I really think the ombudsman must look into this. I have given up completely. If I receive ONE more call, that is not from Head Office, I will put the phone down. SORT IT OUT!