MR
Magdeeba R

1 reviews | Active since May 2021

01 May 2021, 23:31

Doesn't compensate customers, selling refurbished goods and not new goods as they claims, *******

I bought a laptop Acer and Sansui 32 inch TV in February 2019 on terms, This year February 2021 my laptop went blank and I thought let me take it to a laptop technition as maybe something I done could've caused the laptop not to work, when I got my laptop back paying a R1600 to the technition, he told me the motherboard crashed which means the laptop had a manufacturing fault, in the week the TV starts going blank and I decide seeing that the laptop gave in and I paid for it out of my pocket, I decide to take the TV to the branch as I was not spending anymore money on faulty products which hifi claims is brand new, they didnt assist me at the branch and told me that my warranty is finished a few months ago and I will be billed to my account if I decide to leave the TV and the consultant told me his sorry but I will have to pay between 1*** as sansui is pricey so they can't assist me so i decide to take the TV to a repairs centre and the technition there told me today that the TVs backlight gave in and I ask him how could this have happened as the TV is only 2years old, he then told me the TV was reprogrammed to only work for 1 or 2 years this is why the TVs backlight gave in, so two products I'm still paying for gave in within 2 years, I want people to be aware of Hifi Corp not being honest with their customers by robbing hardworking people blindly, they do not care of the customer, they only want your money and I will never ever support any branch of them ever again in my life, once I close this account they will never hear from me and to think people warned me that they selling old stuff to customers and here I got to experience it for myself

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