Disgusting customer service

Went to the store to open credit when I got there I was told the lady is on lunch n waited for about an hour when she came back the system had a problem even their signature pad and a manager was called not once did she apologize. I got to the store around 14:45 and left after close time. Few days later the lady that helped me called me n tells me she forgot to scan my Id so I need to go back to the store which was unprofessional and annoying but I did. Few days later I called to find if I was approved, I was told the lady that helped is on leave I’ll have to wait for her to come back unprofessional again. On the day of the deliver Lihle calls me and tells me my speaker’s box is damaged so they wrapped the speaker with a plastic n I said ok only to get home and get a speaker with no charger when I called the store and told them they told me they don’t deliver charger I’ll have to pick up myself I asked how when I payed for delivery, I asked to speak with the manager (Jenene) who told me the same thing and I told that’s not happening I payed for delivery.I had to call her back about four times while she told me she’s thinking. She then tells me she’ll take the charger to a store close by n I’ll have to pick up from there and I refused. When she called me back saying Lihle told me prior that the speaker was a demo speaker and I said it’s fine, I asked her why would I buy a demo because I came to the store and picked a speaker from the shelf in a box myself what happened to that speaker?? She couldn’t answer. She phoned me back days later saying she has a new speaker for me and will be delivered but I was at work I said I’ll call back as to when to deliver. When I call back I alway get told stories that she’s busy and will call me and it’s two months I’m stuck with a speaker that doesn’t work and no charger. I’ve been to the store and I was told she’s off or out on lunch.... Two weeks back got a cellphone from the same store first phone wouldn’t switch off or charge, second phone cost me 200 to take to istore for software update so I can set it up and two days later returned it because the battery I have to charge it twice a day and it’s new and the screen freezes. I was told the cellphone will be booked in I called today over a week to follow up and I was told it hasn’t been collected and there is nothing they can do I’ll have to wait 21 days.