Disgusted with the level of service

I have placed a click n collect order for the masterchef braai tool set in case on the 02/12/2015.<br> I went to the store the day after I placed the order, where they told me they didn't receive the stock yet, however they checked that there was stock in the Toti branch and they will get it for us.<br> Two weeks later I went back to the store only to be told that they haven't received it yet after waiting 30-40mins.<br> Another week later, same story. but this time they told me that no other store has it except for Jhb and they have requested it and it should be delivered in their Friday delivery.<br> I went back to the store the Monday after that, and still nothing.. again 30-40 mins wasted, just to tell me that they don't have it.<br> this time however, the manager told me that he will get the product and deliver it to me as I was really upset and frustrated.<br> A few days later, a lady from the store phones me to say that they couldn't get the product as the set in the other store was missing pieces.<br> I went later that day to the store, where the manager then tells me that no store had the product because no stock takes were done a