DISAPPOINTED

I opened an account online and was granted x amount and was advised to take my docs to the Woodmead branch. However, the ad also stated that any goods bought on online for over R250 delivery will be free. Which the store disputed as I did not purchase online. Then I'm told that I MUST spend the whole credit limit - if not I must reapply should I purchase something else . Finally when processing the paper work I'm told that I MUST take out a life insurance - this is false advertising in my opinion coz no where in the store does this statement appear. I'm then told the system will not pass my account as the goods I purchased is too low for approval I am to purchase a much higher one in order for the transaction to be approved. My experience has left me with not returning to the store for future or further purchases, as they lack customer service in totality. I remember there was a time when each sales person had to deal with 4-5 customers at a time. Now you can pick and choose your sales person as the store is empty.