Delivery ups and downs

I had a frustrating experience with HiFi Corporation that I need to share. I purchased a Hisense TV, and the delivery process was a complete disaster. The delivery person called to say the TV was in Greenstone and that he’d be at my place in 2 hours. I adjusted my schedule and waited as instructed.

Two hours later, he called again to inform me that his manager had reassigned him to a delivery in Sandton, and I should “just continue my day.” This was completely unacceptable. He was the one who asked me to wait 2 hours, and by doing so, my day was already disrupted.

This level of unprofessionalism and lack of communication is disappointing. A simple delivery turned into a frustrating and time-wasting experience. HiFi Corporation needs to seriously reevaluate their delivery service and customer care standards.