Delayed Delivery of Laptop

I ordered a laptop and paid for it on 25th November 2025. Hifi Corp confirmed receipt of order on 25th November 2025. I received a notification that the order was shipped on 25th November 2025. Courier notification that the order was out for delivery on 28th November 2025 and 1st December 2025. I called on 29th November to find out where my delivery was and logged a complaint. No information shared about delivery from Hifi Corp consultant. I called again on 1st December 2025 to find out about the status of delivery. I was told that the delivery is still within 5 working days period. I logged another complaint. No delivery on 2nd December 2025 (last day of 5 working day waiting period). Today is the 3rd of December 2025 (still no communication from courier or Hifi Corp).