Defy double door fridge and freeze

Good Afternoon, I would advise all south africans not to buy Defy appliances from Hi-Fi Corporation in South Gate Mall in Johannesburg. My wife Elizabeth Van Der Merwe wife had bought Defy double door frigde from Hi-Fi about 1year 6 months ago .

Last year round about the same time , the freeze door rubber was gone , Defy replaced the rubbers , the door did not close properly . We had logged a call again to Hi-Fi they came and replace the freeze door . Defy brought a totally different shade of door that did not match the fridge . They after they said its the same colour and they wont replace the door. Hi-Fi - southgate did not help us with this matter .

The day of the 31-10-2017 , the rubber came loose again , they are selling **** for alot of money and they do nothing about it.

Elizabeth went to Hi-Fi in Southgate Mall they gave her a ref # Ref # ********** 035. She spoke to Mohammed at Defy he said he will call he back . She requested that they replace the with freeze with a new one . All Mohammed rep**** ill phone you back !!!!!!

Hi-FI the lady that Elizabeth was is contact with , known as Nahanhla did the same thing ill call you back , up until this time no feed back from Hi-Fi nor Defy .

Until now not either one of the company's had given her a call back .

The service from both Company is disgraceful . they take your money and they don't do justice for they clients !!!!!!

They need to replace the freeze as they cant fix the freeze