LL
Lauren L

1 reviews | Active since Sept 2015

11 Sept 2015, 09:34

Customer to buy fridge light while under warranty

I bought a fridge from Hi Fi Corporation Polokwane in March this year. 4 months later the fridge is making a big noise and the light has blown. Service department refuses to fix it even though the fridge is still under warranty. They tell me, as the customer, I must buy my own light and fix it myself. No word has been said about them fixing the noise in the fridge yet. I demand this get sorted out. i will never buy from Hi Fi Corporation again, the service is *******.

0
Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply11 Sept 2015, 09:55
Official
Hello LJLayzell,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is 720053.


Thanks and kind regards,

Customer Resolution Center