SP
Sisanda P

1 reviews | Active since Jun 2026

10 Jun 2026, 18:22

Collection of fridge and refund

To HiFi Corp Management,

On 20/05 I purchased Univa fridge from HiFi Corp online. You delivered a smaller fridge. I returned it same day and expected you to collect it immediately.

It has now been 7 DAYS. You are refusing to collect your own small fridge delivery. No calls, no emails, no updates from your team despite me following up. This is a breach of the Consumer Protection Act. Poor service bought fridge on the 20/05 you deliver late on the 30/05 but for collection have to wait again and have to be the one who do follow up with you such bad service will never ever order on your online or buy from you guys.🚮😡🤬 such poor service. I demand collocation immediately.

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Replies (2)
SP
Sisanda P's update10 Jun 2026, 18:27
Reviewer Update
If I don’t hear back and see action within 24 hours, I will escalate this to the National Consumer Commission + post this publicly
SP
Sisanda P's update11 Jun 2026, 13:43
Reviewer Update
the terrible service I have received concerning my scheduled collection. It has now been more than two weeks since this collection was arranged, and it has still not been completed. Throughout this entire period, I have received zero communication, no status updates, and no phone calls from hificorp. I have been forced to do all the follow-up work myself just to get basic information. This level of service is completely unacceptable.