Can't help you!!

Being a public holiday and having time to do a bit of shopping I thought I would do the application to purchase a laptop for my husband. Well I was mistaken. Having had two separate finance agreements, one completed the other to be completed in July 2015 I though Hi Fi Corporation would be my first stop. Nishal confirmed their systems were down and couldn't help me. Despite having a contract in place with them already which is paid monthly they could do nothing to assist. What is even more annoying - when sending your statements they send you notes at the bottom saying \CONGRATULATIONS! Did you know that you still have R20 000 available to spend on anything at Hi Fi Corporation"but when trying to take advantage of their offer you get told sorry the systems are off line. What is the point of advertising this and then stating sorry our systems are off line all day and we cannot help you. """