BS after sales service from Hifi Corp

I have a Sansuii tv which has faulted 1.4 months after purchase. - no problem , under warranty. should get sorted within 1-2 weeks. 1 week would be awesome as we all know its faulted .. black screen but has audio.. but NO. not 1 week... not 2 week... at this stage i doubt even 4 weeks. the lady who assisted said can take 21 working days to complete teh replacement - then i was already shocked and said ***.. build a new one yourselves? 15days later and the tv is still in the store.. they are STILL looking for my receipt. i gave them all they need to get it. EFT and statement showing hifi corp deduction for the instore swipe purchase to the date & time. what more can i give? for now its IT fault.. they cant find it is the last update - which i got 13 days after entering teh store but only got an update as i was ftf and not impressed.

in short - hifi corp sell well.... after purchase you get *** service. no updates and bs after sales service. under corona we already have kids stuck at home.. try telling kids to stare at a blank wall for 2 weeks.. mxm