Broken product delivery and Pathetic after sales online customer care.

If there was half a star I would rate them that. Honestly I am an online purchaser and this is by far the worst experience for me since my early days of online purchasing in 2018 I have never came across such pathetic after sales online customer service. They delivered a broken microwave, then asked me to take pictures of something so obvious because they need pictures to send to their warehouse. 7 days after I still have not received any communication even the number that I was given to send the pictures to never responded, not even acknowledging receipt of the photos. Pathetic…