1 reviews | Active since Jun 2012
Broken Fridge
On the 23/12/2015 i bought a Fridge, not even two months later the Fridge is not working on top, the light is not working the one drawer is also broken. When i bought the fridge NOBODY explained to me that all iof the above mentioned is not covered. i called the Head Office and was told a technician was going to assess it to date no technician came. I personally took the fridge to the store on Friday 05/02/2016 and only received a call from Lauren on Tuesday evening and was told they are going to look at it. Today i receive a call informing me that there is nothing wrong with the fridge. so i must take a fridge that i paid in full that does not work on top no light and a broken drawer. I want NO exchange as i want NOTHING to do with this store. it is excuse after excuse i want my money back.<br> the lady that assisted when buying the fridge never told me anythong.<br> im really fed up and want my money back by end of business Friday.
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 724110.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 724110.
Thanks and kind regards,
Customer Resolution Center
