BLACK FRIDAY - NON DELIVERY TILL TO DATE - I WANT MY REFUND

Bought a fridge online on Black Friday, to date there is still no DELIVERY!!!! NO COMMUNICATION FROM THEM. PHONE RINGS CONSTANTLY WITH NO JOY.... I WANT MY REFUND, I DON'T WANT THE FRIDGE ANYMORE SINCE THEY CANT DELIVER. IT IS NON NEGOTIABLE, I WANT MY REFUND ASAP...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!