Black Friday - no delivery on item & no comm

Oh my Goodness - after calling 4 different numbers and then calling N1 twice and being transferred to someone who switched the phone off twice - on the third try I got through to a gentleman called Zandile who could not help me put me through a lady who offered to assist me with my query. I am still waiting on her call back. Eventually around 1.30 got a hold of someone on the Johannesburg number who has promised to follow up with Tygervalley and I'm still waiting.<br> <br> I am confused - we purchased goods on Black Friday which co-incided with month end for us and was told the item was not available. I told them that I would only accept the same items if they had it. I have not received any further feedback from them. But they dispatched and delivered the other two items which I really did not want and just added to ensure that my delivery was at the required amount to qualify for free delivery.<br> <br> This is insane - no correspondence nor confirmation that they have not delivered it nor any means of following up on what store, etc. <br> <br> This is extremely disappointing.<br>