Bad ****y Service

I went to buy a loptop package that was on sale 25 of october amd they told me that it was out of stock amd they adviced me to pay cash and they will order for me i still today i havent got any feedback from them i went to the store and requested for a refund and they told me that they dont have cash i have to wait for clients who comes and buys with cash in order for them to refund me Rinah from Hi Fi corp in president hyper vereeniging said she will call me to come get it and still i havent heard from her at all