Bad / Unacceptable Warranty Service

***<br> I got a phone call on 07-04-2016 saying they will come early next week to fix the machine. It's now the 15.04.2016 a week later and the machine is still faulty. I have e-mail customer care on the hope that I would get some reply or answers. (To no surprise) Please note that this is an automated response and YOU WILL BE PERSONALLY CONTACTED in due course (***). BAD / UNACCEPTABLE Warranty Service. Problem not sorted. I have e-mail [Email Removed] Desigen Govender the Richards Bay Branch (manager) with the complaint. But NO response from him. Can they just send someone that can fix the machine or replace it. In the mean time I must pay for my washing to be done.<br>