Bad Service / Incompetemt Staff

Reference. ***)

There is any feedback regards this ticket, because another debit order went through and still I don't have what I have the item also the invoice restructuring was not done cause I'm paying two items at the same time while the other one was cancelled, and on Tuesday I was at the shop again they said Friday they will deliver and sort the invoice so that the debit order can be reduced and I'm using my money from soweto to centurion , I'm almost losing R200 each an everything I go there.

Please advise what should I do, should I open a case and get a letter of demand from small court claims , please advise because I'm no longer happy with HIFI Corp service, it was my first time and I think it will be my last time