Bad service from hifi corp and sleepmasters

I ordered a sleepmaster lucerne bed and a mattress protector via hifi corp on the 22 Feb 2025. The website said my delivery would be within 2-5 days. I got delivery of the mattress protector I. The 26 Feb and no bed. I called in every day and asked the agent to let me know if it was a stock issue so I can make an alternative plan. I was basically told to be patient as I am still I. The 2-5 day period. I have been calling everyday to ensure that my item would come on time. Today when I called in I was advised the item is out of stock. I am completely unhappy as we are kobi g I to a new place and now have no place to sleep. I received no communication and the only feedback I get is initiated by calls I make to the call centre. I have even told the agent I need the bed urgently and can they give me options of what alternatives are in stock and can be delivered. I was told they can't check. I must chose a new bed and my 2-5 days will start again. I am very u happy with the service I have revieved. A bed is an essential item in the home and I i am also dissapointed with the lack of assistance from the hifi corp and sleepmaster teams who were unable to assist me with an alternative. Very bad customer service! Also some of the agents need to be trained I empathy as they speak with a tone to the customers that is not welcoming or understanding and not willing to go the extra mile to assist.