BAD SERVICE FROM Hi Fi Cororation

In 2011 April I bought a By Design 40 inch screen TV and I took an extended warranty for 5 years.. Now on the 13 February 2016 my TV Broke so I took it in for Repairs and they promised that in 40 days the TV will be fixed I am phoning the customer service talking to different people , Lauren was the one who is trying to help me in problem I'm having I escalated my quire to the Head Office I spoke to Nomawethu Daki a customer care consultant at Randburg and the promise to come back to me since the 4th of march up until today I am still waiting... On Friday the 15 April I called the store again Lauren told me that they still waiting for the Head Office to come back to her about the quire .. I am actually sick and tired of phoning Hi Fi Corporation I am not happy with their service they are really terrible in customer care I wouldn't advise anyone in my family or friend to buy from this store I am very disappointed with them I am without a TV for almost 2 months now they also do a false advertising because the sales person who sold me the TV advised me to take the 5 years extended warranty and the even borrow you a TV while your TV get fixed , but it was all lies.. JOB No 13991