Bad service at HIFI-CO South Gate From Lauren and Manager

<p>I am angry and disgusted and will never believe anyone who sells or represent HiFI-CO. On the 28th February I bought my mother a HP laptop Bundle(SN:CHD6390ZQO (R5999)0 that was on specail the sales person told me it had one year warranty and this was the best laptop bundle as I wanted to buy the one from Game. Noticed it was slow uped Ram from 2 gig to 8 gig at Matrix everything was working, </p> <p> </p> <p>Month after use my mother informed me that the screen became dim, downed replace the 2 gig Ram and returned the laptop to the store on the 2nd April 2017. When got to the store waited an hour to get service from Lauren called customer care ********** 459 the said will get back to me with Ref still waiting. Hour later informed that warantee is voided because of oponed to upgrade Ram had to pay service fee R350 and that the laptop would not be take to manufacture. Manager informed me that it will be taken to repair center have to pay more money for having it fixed. Bad service. To upgrade Ram you have to open laptop I still dont understand why i had to pay service fee Bad service lost future customer.</p>