Bad Service and Aattitude

I bought a tablet for my daughter at hi-fi corp in Springfiled 3 weeks ago. This is the tablet that they had on special at R999. Within 3 weeks of the purchase the tablet stopped charging. I searched every where for my receipt which i could not locate. As a faithful Hi-Fi Corpo customer i knew that i could trust the company to still assist me as all the packaging still had clear reference to them. To my surprise i was assisted by Cheryl Lutchiparsadh who is apparently the customer care service manager. To say her attitude stinks is an understatement. She was was not only rude to me but she also refused to assist me in anyway. When i questioned her service ethic she bluntly told me that she does not care and i need to find my receipt. I went as far as telling her that i would report this incident on Hellopeter of which her words i should go right ahead. I have a huge issue with bad customer and believe this individual needs to dealt with the highest severity. Her lack of customer experience has probably resulted in lost of revenue for the business. I am not looking for a generic responses with just a reference number i want you guys to really deal with this individual.