WB
Willem B

1 reviews | Active since Oct 2015

23 Oct 2015, 10:17

Bad service

Yesterday I went to Hifi corp Secunda to by a tablet that was on special for R999. They salesperson told me that they are still busy to offload the truck and that the pad is not available yet. I decided to buy an 8 inch pad with a keybord for R2500 instead which I paid cash. After 6 hours I returned the Sansui tablet because it was not charging and the customer care in store told me to replace it. The sales person told me that I have bought the last one and that they were out of stock. I then ask my money back. The manager informed me that they cannot refund me because they only have R300 float available. They then wanted to sell me a 7 inch tabled with no keypad and cover. As I wanted one with key pad they phoned Incredable connection next door and they told them they have a cover with keypad for the tablet. I decided to take it and get the cover and keybord from them. Hifi corp refunded the extra mone because the 7 inch is much cheaper. Arriving at Incedable connection they did not have a cover with keybord. Now I sit with something I did not want in the first place. I am highly disgusted and will never buy anything again from Hifi corp ever again.

0
Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply26 Oct 2015, 09:43
Official
Hello skroei,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 720983.

Thanks and kind regards,
Customer Resolution Center