BAD SERVICE

BAD SERVICE from HiFicorp N1 City, purchased a OVHD decoder on Sunday 14.02.21 and had it installed yesterday Thursday 18.02.21 just to find out it's faulty, my husband and my Dad took it back to the store and asked if they could have it tested and exchanged as it's still under 7 days return for exchange policy. They refused to test it and said that it has to go back to the supplier first and would take up to 21 days, even with correspondence from OVHD themselves that we called and they confirmed the fault with the product they still refusing to exchange it. WE DIDN'T WANT OUR MONEY BACK , but JUST A REPLACEMENT.

IF YOU CONSIDERING TO PURCHASE ANYTHING FROM HIFICORP N1 City, DON'T because you might not get a replacement for your faulty product, that's within your 7 day exchange period.