CH
Coetzee Herman.Coetzee

1 reviews | Active since Oct 2022

05 Jan 2016, 17:11

Bad quality product...bad / no after sales service

Bought the so called Sansui brand TV fro Hifi Corp Roodepoort branch during April 2015 (do yourselve a favour and never buy this product...Hifi Corp boight the brand and now use substandard parts to manufacture under the Sansui name - unfortunately I got this information only after I bought the piece of *******). The TV packed up start December 2015. Took it in for repairs and received it back 3 weeks later...in a worse condition. Not fixed at all, does not work at all...screen goes funny colours. Phone Roodepoort branch management (Thembi), he did not have a clue how to respond. Totally incapable if sitting in the position he is. So what now? My advice...don't ever buy anything from Hifi Corporation...absilutely useless!!!!!

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Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply05 Jan 2016, 17:31
Official
Hello hjc,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is 723018.


Thanks and kind regards,

Customer Resolution Centre