BAD PRODUCT, SERVICE / BAD PROCESS

<p>I purchased a dvd player in May 2017 I lost the receipt the store code and product code all details on the box i spoke to a rude condescending attitude Branch Manager who told me there is nothing they can do and coz I dont have the reciept for a long existing Company I find it hard to believe they have implemented any process to help a Customer- while being in the store several Customers came with simi**** complaints on products</p>