Bad online service

<p>On the 26th November 2016 i placed an order with hifi corp online.I made payment promptly and received an email on the same day saying that payment has been received and goods will be delivered within 5 to 10 days. On friday the 2nd dec i phoned customer care to get info on my order on 2 occasions i was on hold for more than 20 minutes.first i spoke to a lady who took my order number and said she will do an enquiry and phone me back in a few minutes,up until today im still waiting for the callback.i later phoned again and spoke to a gentleman who was giving me the runaround making excuses.today is 12 of december and i still have not received my goods which was supposed to be here by the 10th day which was the 5th.i cant track my order as theres no tracking information all it says is payment received,also the number at their headoffice is not working.im frustrated and will in future definitely take my money elsewhere.hifi corp does not know a thing about client service i would advice potential customers to buy products elsewhere as the level is service is pathetic.</p>