BAD CUSTOMER SERVICE AND NO FEED BACK FOR MONTHS

I BOUGHT A BLENDER FROM HIFY CORP WOODMEAD AND COULD NOT CONNECT IT SO I TOOK IT BACK TO THE STORE FOR THEM TO CHECK IT AS I THOUGHT IT WAS FAULTY AS IT HAD NO POWER WHEN I TRIED CONNECTING IT SO I TOOK IT BACK TO THE STORE AND THEY MADE IT WORK FOR ME AND THEN THE GUY THAT WAS HELPING ME SAID THE JUG IS BROKEN I THEN TOLD HIM TO REPLACE IT AS I CANNOT TAKE HOME SOMETHING THAT IS BROKEN HE THEN TOLD ME HE WILL DO NO SUCH I THEN CALLED HIS SUPERIOR TO MY SURPRISE HE ALSO TOLD ME THE SAME THING WITH ATTITUDE THEN THE MATTER GOT OUT OF HAND AS I WAS FURIOUS A LADY WORKING AT THE STORE OFFICES CAME TO ME AND SAID I MUST LEAVE IT THEN SHE WILL TAKE IT IN FOR INSPECTION I DID THAT NO FFED BACK WAS GIVEN BACK TO ME TODAY I DECIDED TO GO TO THE STORE TO CHECK WHAT WAS GOING ON I WAS TOLD THERE IS NOTHING THEY CAN DO AS ITS MY OWN NEGLIGENCE THAT THE BLENDER IS BROKEN AND ITS BEEN SITTING IN THE STORE IT WAS NEVER EVEN SENT TO THE DEELER FOR INSPECTION PLEASE HELP AS THIS IS VERY UNPROFESSIONAL AND THEY NEVER OPENED THE BOX TO CHECK IF THE GOODS WHERE IN GOOD ORDER WHEN THEY SOLD IT TO ME COZ TO ME ITS LIKE THEY DONT WANT TO LOOSE BUT I AS THE CUSTOMER I MUST LOOS MY MONEY