PG
Pragasen G

1 reviews | Active since Jul 2013

27 Apr 2015, 12:00

bad customer service

I went for the hifi corp sale today...there was no stock of the item I wanted...<br> So I spoke to the lady manager incharge and asked if I can come next weekend and buy it for same price as its not my fault they don't have stock...she was very unhelpful and was was not accommodating in any way...I'm sure stroneridge HiFi has the worse sales reports and its not surprising with such appaulling customer service...I can put money on it but in the near future that HiFi corp will soon close down if the top bosses don't do something to change the customer experience when u walk in the door...

0
Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply28 Apr 2015, 08:29
Official
Hello TerrenceGRXi,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 717391.

Thanks and kind regards,
Customer Resolution Center