1 reviews | Active since Jul 2016
Bad customer experience
I made an order of a blender on the Hi-fi Corp app on the 2 December 2024 and confirmation to deliver in 2-5 days was received however for delivery for some reason their app divided the address I entered in the app and the delivery guys keep ending up at the incorrect address,I called in to try and rectify this and even logged a complaint *** and no one from the complaint department called me instead my order was delivered again to the incorrect address I called in again 11 December and spoke Mike who to me they still have the incorrect address and he will not be able to rectify on his side, I then asked to speak to a manager and he said the manager was busy on another call with other customers and asked that the manager to call me (her name is Louisa) but I never got that call back.it has really been a bad experience Hi-fi corp have frontline employees who don’t care about their customers including management, I would never try to order from them either I store or online and I will continue to tell my friends and family anyone willing to listen about the horrible experience I had with this company. I am really disgusted and all the people I spoke to are rude including the drivers.
