BAD

I opened up an account with HIFi CORP at the Glen I received the washer in November we then set up the washer noticing that the washing machines was leaking water from the bottom we called on to lodge the quiery we were told DEFY would arrange for a technician to come out and assist with the query, we waited for 2 weeks before a technician showed up bare in mind I now had to pay people to do my washing because we are now sitting with a broken washing machine, the technician told us he would have to order some parts since the washer is broken, again we waited for 3 weeks with no feedback. We decided to take the washing machine back and cancel the contract I was given a form to complete and send back to them which I didbut they are still debiting my account

This has been the worst experience I have ever encountered. I will never do business with them again!