ND
Nthabiseng D

1 reviews | Active since Nov 2011

02 Jun 2015, 19:26

Awesome customer service after complaint

A big thank you to Jaco for handling the complaint I laid a month ago and going the extra mile updating me weekly with feedback and make sure that he get me a new Zumba dvd. I am humbled and thank you very much, I do appreciate all the efforts taken indeed you are the best. Wish all stores would have people like you with good customer service.

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Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply05 Jun 2015, 15:30
Official
Hello nthabid11,

Thank you for the positive feedback. Customer service is very important to us and we are glad that you received the service that you rightly deserved.

Your feedback will be sent to Fleurdal, Bloemfontein store.

Thanks and kind regards,
Customer Resolution Center