MN
Megan N
1 reviews | Active since Sept 2010
17 Sept 2015, 09:54
Awesome Customer Service
About 3 months ago I purchased a laptop from HiFi Corp PMB. After about 2 months something went wrong with the hardware and I got a green line down the screen. I took it in and Anton sent it back to the supplier. He kept me updated the entire time. The laptop was repaired and returned but Anton and his manager would not accept a repaired laptop and insisted on a new one. As they did not want me to have to wait until the matter was resolved, they chose to rather refund me. I will recommend them to anyone and will happily do business with them in the future. Their service was outstanding! Thank you!!
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Replies (1)Hi-Fi Corporation's replyOfficial
17 Sept 2015, 10:03Hello locingem,
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Pietermaritzburg Branch.
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Pietermaritzburg Branch.
Hi-Fi Corporation's reply17 Sept 2015, 10:03
Official
Hello locingem,
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Pietermaritzburg Branch.
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Pietermaritzburg Branch.
