Anything for a sale.

I purchased a side by side fridge 19/12 on condition that the goods will be delivered on the 21/12. Needless to say this never happened. When i called to follow-up on the order I was shocked and appauled at the service I recieved from Westgate store. i spoke to a very uniterested Vhulani who advised the stock is damaged so they cant deliver, when i asked for a manager he advised Temba will call back as he just left the store to make photocopies. how can a store as big as Hi-Fi Corp not have a photocopy machine. i wated 4 hours for a call just to be told they will delivery on the 23/12. When i asked for Temba the manager at first i was given some stupid excuse but eventually he came to the phone. No apology up until this point. Temba advised the stock they have is damaged so they could not deliver, so why commit to a delivery knowing that you have no intention to honour the commitment. Eventually i got an apology with yet another promise that the delivery will be by 11am on the 23, this was just another lie. Temba offered a surge pluge to make up for all the empty promises but he **** about that too. The delivery was 2 hours late without the \apology plug. Lie after lie after lie."