**** advertising

HiFiCorp I am highly disappointed and annoyed by your poor service.. on Sunday 15 March I placed an order online for a promotion of fridge and microwave, Monday morning I received an email that my order has been received and I was excited! On your online platform it clearly states that it’s free delivery for 7-9 working day, even though it did not give me that option when I placed the order I didn’t mind paying because it stated 2-5 days delivery it’s R192 or something..

On Friday 20 March I received the same email as Monday that my order has been received, and I was confused because that’s the day I’m supposed to get my delivery, I called and I was told that the order had just been placed, I questioned “how”? And the lady said she doesn’t know and she apologised and said she’s going to escalate to the online department, I requested for refund for my 2-5 days delivery and I was clearly told I’m not going for get it. I let that slide and just didn’t care because all I needed was my items that I bought,

2 hours later I received sms that my matter has been “resolved” no one called but the matter is “resolved” I kept quiet then I received another sms that you will deliver on Wednesday 25 March..

On Monday 23 March another email came through “your order has been received” I lost it, I called again and I spoke to a lady named Gugulethu , she assured me that everything is in order.

Fast forward, today my fridge was delivered but there is no microwave!!! @hificorp tell me… are you false advertising to attract customers?? Where is my microwave?

I’m not excited anymore, I’m tired of fighting