Account in arrears - but it is paid

<p>Every month i get a call from the accounts dept of HiFi Corp to tell me that my one account is in arrears. I have 2 accounts with them meaning I made 2 different purchases.</p> <p>I pay via EFT one large amount to cover both amounts owed as they claim to have only one account number used for payments via EFT.</p> <p> </p> <p>Everytime they call me I tell them its a case of simple maths, add and subtract.</p> <p>Take the smallest amount I owe and subtract it from the lump sum I paid and viola, there is the other amount for the other account i owe on.</p> <p> </p> <p>I have firmly come to the conclusion that If a person wishes to leave school after STD. 2 (right before you learn about add and subtract) then you are able to work for Hi Fi corp accounts dept.</p> <p> </p> <p>This hasnt not bugged me too much before because I know I am paying you correctly HiFi Corp, however when I get an sms from you stating that I will be marked as a bad payer with the Credit beurau when I am paying you in full and due to your mistake every month, well that is like asking me to go to war with you.</p> <p> </p> <p>Please get your heads out of your bums and dont wait till you get to work to sleep, rather sleep at night.</p> <p> </p> <p>If you can get someone with at least half a working brain cell to call me (once again) to rectify you ***** up (once again)!</p>