Absolutely appalling Byron and "Ben", pathetic Hi-Fi!

I am so appalled by Hi-Fi corps service. I order a fridge online, firstly get told it takes anywhere between 5 and 7 days to be delivered. Then get an email that the product is out of stock. Talk to the online chat service, which is absolutely useless, "Ben" which I am not sure if its just a generic name or an actual person, but useless none the less. Then call the customer care, and speak to Byron, who has an attitude of note (uhm hello? customer service). No effort was made to deliver any kind of professional service, like following up or anything. Soooo ANYWAY, I try and then explain to them that I want to then order something on the online shop that shows available, and they tell me, that the fridge I ordered is available, just not in the shop they would have sent it from. I then AS THE CUSTOMER proceed to call all the shops in Cape Town, N1 City, Kenilworth, Somerset and Michelles Plain, and guess what?! Cape Town has no stock! So would I have been told that 2 days before I need this essential appliance that it's out of stock? Byron then with his terrible attitude then REFUSES, with the worst attitude to allow me to speak to his supervisor? Byron why am I doing your job? I am disgusted with the service I've encountered so far, and cannot believe the bad attitude these people are allowed to get away with.... also 5-10 days delivery time?? wow!! I now remember why I never purchase anything at Hi-Fi, and why I will never again!