***. Terrible to no service delivery

No service delivery what so ever Ordered on 28th november, shows its been ready for pick up since 29 novemeber. Latest delivery was the 5th and nothing happens. Called the 6th and promised will be delivered by the 7th called the 8th and was told amanager will call me back same day and nothing. A good 6 mails and no responces. No communication or feedback NOTHING