MB
Marlis B
1 reviews | Active since Oct 2015
06 Oct 2015, 12:01
55\ Sansui TV waiting for repairs after 37 days"
My 55\ Sansui TV has gone in for repairs for a 2nd time within a period of a month & a half and after 37 calendar days OR 26 working days I am still waiting for my TV. I have been contacting HiFi Corp on a daily basis and all that I am told is that the spares haven't arrived. They keep telling me that because the TV is on an extended warranty I just have to wait until the spares arrive. Last week the spares arrived and only to find out the wrong spares were delivered (WHAT A JOKE). That is totally unacceptable and I believe I have a right to demand that I am refunded back my money for my TV so I can buy a new one at a different shop
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Replies (1)Hi-Fi Corporation's replyOfficial
06 Oct 2015, 12:31Hello TonyBez ,
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Center
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Center
Hi-Fi Corporation's reply06 Oct 2015, 12:31
Official
Hello TonyBez ,
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Center
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Center
