269lt HiSense fridge bought at HiFi Corp, absolutely pathetic service

Hi everyone

On the 20th December 2019 I purchased a Hisense 269lt mirror finish fridge freezer. On the 20th of March 2020 I noticed that water droplets were forming inside the fridge section of the unit.

Due to lockdown I was only able to report this matter in June 2020, a service call was then booked with the Hisense technicians coming to my place of residents upon inspection they advised that this unit should have never left the Hisense production line as the doors on my unit were faulty.

Hisense and Hifi Corp blatantly refuse to replace my fridge telling me the only option is for them to just replace the doors of the unit

My wife and I saved our money for quite a while to purchase this fridge brand new, only for it now to be fixed, I mean surely if any buys something brand new they should longer than 3 months use of it before the faults start showing.

Imagine buying a new car and the engine needing to be replaced after 3 months.

This is absolutely pathetic that as the consumer we are not taken into consideration at all.